FAQs
Delivery fees are calculated at checkout depending on your order total. Delivery charges are for Standard Road delivery. If you would like your order sent Express, please make comments in the Notes section.
We deliver Australia wide.
Our turn around time depends greatly on what you order. We carry an extensive amount of stock, however with such a huge range, we may not have exactly what you are after. We order regularly from our suppliers to ensure we can fulfil orders promptly, but if you are needing something in a really tight time frame, just contact us and we will do everything we can to make it happen. We can order stock overnight, manufacture trophies in house or possibly substitute with something similar that we have in stock. We’re always happy to help so please contact us and we will do our best to meet your deadline.
Yes. Your tracking number should be on your emailed invoice that you received when your order was completed. If you cannot find your tracking number, please get in touch and we will forward it on to you.
Absolutely! Our showroom is open Monday-Friday 9:00 AM to 5:30 PM and Saturday from 8:30 AM to 12:30 PM at 33 Seaside Parade, North Shore, Victoria, 3214.
Your order will be delivered by one of our Courier Teams or by Australia Post’s parcel service. We will use the most cost-effective option taking into account weight and the urgency of the delivery- the cost will be added to your order. You can also pick it up from our office, and there is ample free parking at the front door!
We will email you with a quote for your approval. You should receive a quote usually within 24 hours from when an order is submitted (during work hours). Sometimes things can take longer to respond to. This is true particularly with custom orders, or large orders, generally all emails and orders that are received will be replied to within 1-2 days.
Every attempt is made to keep correct product data. There may however be minor discrepancies. Trophy products (in particular, Figurines) are updated every 6-12 months with minor adjustments. It is not always practical to update every image with every change. Where the change is quite noticeable, we will inform you at the time of your order.
If you require a certain product, whether it is Trophies, Awards, Gifts, Promotional Items, or Engraving please do not hesitate to send us an email with your details and requirements. We will be happy to source the product for you. Email us at sales@allsporttrophies.com.au or call (03) 5278 6202 to discuss your exact requirements with us.
Yes! We have many promotional products, especially metal pens (no minimum quantities)
A large range of glass and Crystal drink ware, etched onsite with graphics or colour printing with one of our specialist Partners.
Name Badges from engraving to full colour styles
Photo etching , laser and Machine Engraving
Sublimation (process of colour printing onto metal)
Plaques & Shields many sizes and shapes
Electrical labels and commercial engraving
Pet tags and keyrings.
A large range of glass and Crystal drink ware, etched onsite with graphics or colour printing with one of our specialist Partners.
Name Badges from engraving to full colour styles
Photo etching , laser and Machine Engraving
Sublimation (process of colour printing onto metal)
Plaques & Shields many sizes and shapes
Electrical labels and commercial engraving
Pet tags and keyrings.